Privacy policy

Last updated: April 14, 2026

Lenila ("we," "us," or "our"), operated by NIGGU LLC, a company registered in the State of Wyoming (company number 88-1943374), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lenila.com (the "Site"), make a purchase, or otherwise interact with our services (collectively, the "Services").

Our Site is operated in the United States and is intended for customers located in the United States. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

1. Information We Collect

We collect information that you provide directly to us, information that is collected automatically when you use our Services, and information from third-party sources.

1.1 Information You Provide Directly

When you create an account, place an order, subscribe to our newsletter, contact us, or otherwise interact with our Services, we may collect:

  • Contact information: name, email address, phone number, shipping address, and billing address
  • Payment information: credit card number, expiration date, and billing address (processed securely through our payment processors, we do not store your full credit card number on our servers)
  • Account information: username, password, and account preferences
  • Order information: products purchased, order history, and transaction details
  • Communications: messages, feedback, reviews, and any information you provide when contacting our customer support team
  • Newsletter preferences: email address and communication preferences

1.2 Information Collected Automatically

When you visit or interact with our Site, we automatically collect certain information, including:

  • Device information: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers
  • Usage information: pages viewed, links clicked, time spent on pages, referring URL, and browsing patterns
  • Location information: approximate geographic location based on your IP address
  • Cookie and tracking data: information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 5 — Cookies and Tracking Technologies below)

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Shopify: as our e-commerce platform provider, Shopify processes transactions and provides analytics data
  • Payment processors: confirmation of successful payments
  • Analytics providers: aggregated usage data from services such as Google Analytics
  • Advertising partners: information related to the effectiveness of our marketing campaigns

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping, payment processing, and order confirmations
  • To create, maintain, and manage your account
  • To communicate with you about your orders, account, and customer service inquiries
  • To send you marketing and promotional communications (with your consent, where required by law — you can opt out at any time)
  • To personalize your experience on our Site and recommend products based on your interests and browsing history
  • To improve our Site, products, and Services
  • To detect, prevent, and address fraud, unauthorized access, and other illegal activities
  • To comply with legal obligations and enforce our Terms of Service
  • To respond to legal requests and protect our rights

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of recipients:

  • Service providers: We share information with third-party companies that perform services on our behalf, including payment processing (Shopify Payments), shipping and fulfillment, email marketing, website analytics, and customer support tools. These service providers are contractually obligated to use your information only for the purposes of providing services to us.
  • Shopify: Our Site is hosted on Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. For more information, read Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
  • Payment processors: When you make a purchase, your payment information is processed by our third-party payment processors (such as Shopify Payments, PayPal, Apple Pay, and Google Pay). We do not store your complete credit card information on our servers.
  • Analytics providers: We use analytics services such as Google Analytics to help us understand how visitors use our Site. These providers collect information about your use of our Site and report trends to us without identifying individual visitors.
  • Advertising partners: We may share limited information with advertising platforms to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
  • Legal compliance: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:

  • Order and transaction data: retained for 7 years for tax and accounting compliance
  • Account information: retained for as long as your account is active, plus 2 years after account closure
  • Marketing data: retained until you unsubscribe or request deletion
  • Website usage data: retained for up to 26 months

When your personal information is no longer needed, we will securely delete or anonymize it.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site usage, and assist with our marketing efforts.

5.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

5.2 Types of Cookies We Use

  • Essential cookies: These cookies are necessary for the Site to function properly. They enable core functionality such as shopping cart management, account authentication, and checkout processing. Without these cookies, the Site cannot function. You cannot opt out of essential cookies.
  • Analytics cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use Google Analytics to track page views, session duration, bounce rates, and other usage metrics. This helps us improve our Site and Services.
  • Marketing cookies: These cookies are used to track visitors across websites and display relevant advertisements. They help us measure the effectiveness of our advertising campaigns and limit the number of times you see a particular advertisement.
  • Preference cookies: These cookies allow the Site to remember choices you make (such as your language, region, or display preferences) and provide enhanced, personalized features.

5.3 Third-Party Cookies

Our Site may contain cookies set by third parties, including:

  • Google Analytics (analytics)
  • Shopify (essential and analytics)
  • Facebook/Meta Pixel (marketing, if applicable)
  • PayPal (payment processing)

These third parties have their own privacy policies governing how they use cookie data.

5.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or in bulk
  • Block cookies from specific or all websites
  • Set preferences for certain types of cookies

Please note that disabling essential cookies may affect the functionality of our Site, and you may not be able to complete purchases or access certain features.

To learn more about managing cookies, visit your browser's help section:

  • Chrome: Settings → Privacy and security → Cookies
  • Safari: Preferences → Privacy
  • Firefox: Options → Privacy & Security
  • Edge: Settings → Cookies and site permissions

5.5 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, our Site does not respond to DNT signals. However, you can manage your tracking preferences through your browser's cookie settings as described above.

6. Your Rights and Choices

Depending on your location within the United States, you may have certain rights regarding your personal information:

6.1 All U.S. Customers

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out of marketing: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at info@lenila.com.
  • Cookie preferences: You may manage your cookie preferences through your browser settings.

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, our business purposes for collecting it, and the categories of third parties with whom we shared it.
  • Right to delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to opt out of sale/sharing: We do not sell your personal information. If this practice changes in the future, we will provide you with the right to opt out.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your California privacy rights, please contact us at info@lenila.com or call us at +13072489488. We will verify your identity before processing your request.

6.3 Residents of Other U.S. States with Privacy Laws

If you reside in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, or other states with comprehensive consumer privacy laws, you may have similar rights to access, correct, delete, and opt out of certain data processing. To exercise your rights, please contact us at info@lenila.com.

7. Children's Privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@lenila.com so we can take appropriate action.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our Site
  • PCI DSS-compliant payment processing through Shopify Payments
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and monitoring

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, privacy practices, or security of third-party websites.

10. International Transfers

Our Site is operated in the United States, and your personal information is stored and processed in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

NIGGU LLC (d/b/a Lenila)
1309 Coffeen Avenue, Sheridan, WY 82801 United States
Email: info@lenila.com
Phone: +13072489488

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed

We aim to respond to all privacy-related inquiries within 24 hours on business days. For requests to exercise your privacy rights (access, deletion, correction), we will respond within 45 days as required by applicable law.